The Confidential database stores only:

• Paths and name of the files that have been tagged
• Local paths of tagged emails (can only be opened by the local installation of Outlook) and email subjects
• Tagged bookmarks (link and bookmark name)
• Names of the tags
• User names (or emails), machine names
• Confidential’s login password (hashed)

Confidential does not store:

• The files’ content: no file (nor even a chunk) is stored in the database,
  

Our standard support packages include:

• 24h (Monday to Friday) response time via email
• 2 hours of support via Skype/phone

For Corporate customers we offer:

• Support to setup and configure the database (typically 30 mins, done via Skype or web-conference)
• Setup of database in Azure, and help with configuration (same as above)

We offer yearly subscription that include all upgrades and support (for 1 year, unless agreed differently).

We’re happy to assist you with installation, for LAN setup, just shoot us an email to sales@confidential.tech 🙂

We are also able help with setting up a database in Microsoft Azure.